Access at the Expo

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Here at The Great Northern Creative Expo we are dedicated to providing an experience which is accessible, welcoming and inclusive. On this page, you’ll find some information you might find useful about the accessibility of our venues and other relevant information.

If you have any further concerns, please don’t hesitate to get in touch – you can email us tgncexpo@gmail.com.

Hearing loop systems are installed throughout the Media Factory.

Fully subtitled reels are available across all genres of the Official Competition screenings. These screenings are specially curated for anyone with hearing difficulties. Please look out for the subtitle symbol listed on the film schedule. Foreign language films are also presented with English subtitles and are clearly marked. However, we often receives films for Special Advance Screenings before they’ve been distributed and whilst we’d love to subtitle all our screenings, the file just isn’t available for the vast majority of these prints before they are shown at The Great Northern Creative Expo.

Our live events can be Sign-Language interpreted by us, but this must be booked in advance. Please let us know if you require this service for an event you are visiting with a minimum of ten working days notice to ensure we are able to assist you. We take these requests on a case-by-case basis and do everything we can to make reasonable adjustments to meet our users’ needs, in respect of the Equalities Act.To book or for more information, please email us at tgncexpo@gmail.com.

Please see our venues page for access facilities at each location.

We do not offer reserved seating for the Expo as a rule, however, if you require particular seating in order to accommodate any access needs, such as for mobility needs, sight or hearing needs, or any other needs to make your viewing experience more comfortable, please let us know. You can let us know either in advance or when you arrive. We will arrange for the appropriate seating to be held for you for each screening or event you attend.

Guide dogs and assistance dogs are very welcome to attend events with you. Please let us know in advance if you are a wheelchair user, are booking on behalf of a wheelchair user or bringing an assistance/guide dog so that we can adjust our capacity and ensure the space is reserved.

If you require the use of a space for prayer or other devotion, the Oasis Faith and Spirituality Centre is located very near to the Media Factory. Please get in touch and we can help arrange access to this space.

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